The Job
You'll run a fully equipped service truck and handle repairs on-site, at a customer's home, their workplace, or the shoulder of the road, instead of a fixed shop bay. Most calls are diagnostics, brakes, batteries, starters, alternators, A/C service, and general maintenance; some are bigger teardown jobs. You'll give the customer a straight answer on what's wrong and what it costs before you start turning wrenches, and you'll be the one showing up when a member's guarantee-backed breakdown call comes in.